The "Balmoral" did not dock at Shelburne Harbour on Sep 17, 2014, as had been anticipated for many month because Shelburne officials were unable to supply a harbour pilot.
The captain was concerned about water depth in the new port of call so he wanted a harbour pilot and the town could not easily find a certified pilot for Shelburne. There was only one certified pilot for the harbour and he was unavailable this week. When a certified pilot was unavailable the port was dropped. The "Balmoral" was on a 31-day cruise that began in Southampton, then made its way through the St. Lawrence River and further to New York.