SUN PRINCESS

General information

Course/Position

Latest news

Medevac off Vera

On April 19 the medical evacuation of a crew member of the 'Sun Princess', en route from Gibraltar to Cartagena, was carried out due to trauma off Vera. The CCS Cartagena of Salvamento Marítimo mobilized the SAR helicopter Helimer 215, which hoisted the victim and took him to the Cartagena cruise ship dock, where an ambulance was waiting for further transfer to the Santa Lucía Hospital.

Calls at Santorini skipped for congestions

The 'Sun Princess' docked in Santorini for its last seasonal visit on April 14, 2024, after the company announced a change to its future itineraries and decided to discontinue call for the vessel to Santorini due to congestion concerns, aiming to enhance the travel experience by avoiding overcrowded destinations. The customers were informed: "Due to cruise ship congestion, we will no longer call to Santorini," expressings regret over the inconvenience and disappointment this change might cause. The 'Sun Princess' was originally slated to call at Santorini again on June 11, she will now head to Chania, ensuring a more enjoyable and less congested visit.

Inaufural sailing cancelled four days ahead of departure

Princess Cruises has cancelled another inaugural sailing for the 'Sun Princess' just days before departure. Guests booked on the very first sailing of Princess Cruises’ first Sphere class vessel have been notified that their cruise has been cancelled, just four days before the ship was to have set sail. Princess Cruises has reached out to guests booked on the Feb 18, 2024, departure to notify them that the cruise was not able to go forward. While the ship was ready to be delivered from the Fincantieri shipyard in Monfalcone to Princess Cruises, more work must be completed before she will be ready to welcome guests. The ship must remain alongside in the shipyard to allow for additional technical work to be completed. The Feb 18 sailing was not initially planned as the 'Sun Princess'’ inaugural cruise. The ship was first to have welcomed guests on Feb 8, but that cruise was cancelled on Jan 24, which gave guests two weeks’ of notice for the travel disruption, while this latest cancellation is just four days before embarkation. Passengers have been notified that they will be receiving a full refund of their cruise fare and any onboard, pre-purchased services, such as spa treatments, tours, or drink packages, back to their original form of payment. Guests will also receive a 50% future cruise credit for any future Princess Cruises sailing booked by Nov 30, 2024 and sailed by Dec 31, 2025. This gives travelers a good time window to reschedule their vacation plans. All travelers have also been offered up to $200 (USD) per person to cover change fees related to flights if they have not yet begun their travel to meet the ship. Princess Cruises was also being generous to travelers who were already in the region ahead of the sailing. Guests already in Europe ahead of the cruise were also eligible for up to €450 (approximately $481 USD) per night for Feb 18 and 19, along with a €140 ($150) per person daily reimbursement to cover hotels, meals, and other expenses while they make travel arrangements to return home. At this time, only the Feb 18 departure date is impacted, and the 'Sun Princess'‘ next cruise – a 10-night Grand Mediterranean itinerary from Rome to Barcelona – was still anticipated to move forward.