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Power outage delayed cruise ship
Guests boarding the 'Carnival Sunshine' on March 1, 2026 in Norfolk, Virginia, had to wait a little longer to start their cruise vacation. Carnival Cruise Line has reached out to guests to alert them to an embarkation delay following an early morning power outage as the ship was returning to her homeport at the end of an 8-night Eastern Caribbean cruise that left on Feb 21. While the outage has been resolved and the ship was fully functional, the 'Carnival Sunshine'‘s arrival in Norfolk has been impacted. To comply with U.S. Coast Guard requirements to enter Norfolk, the ship had to be assisted by tugs, and this resulted in an unplanned delayed arrival, by early afternoon. Because guests must be able to debark the ship and leave the terminal and parking areas before arriving guests can be welcomed aboard, embarkation was delayed. Depending on when guests had chosen to arrive at the cruise terminal, those appointments are now bumped by 3-5 hours. Carnival is informing all guests that they must arrive at the cruise terminal no later than 6:30 p.m., or they may be denied embarkation altogether.
Passenger filed complaint for suffering injruies in waterslide
The Virginia resident Savannah Ward, a passenger of the 'Carnival Sunshine', has claimed she suffered “severe injuries” on one of the ship's waterslides. She filed a complaint against the Carnival Corporation on Feb 19, in the U.S. Southern District Court of Florida. The complaint claimed that the company was bearing responsibility for the injuries Ward allegedly received while sailing on the 'Carnival Sunshine' on March 20, 2025. She allegedly rode a waterslide located in the ship's on-board water park, and “was injured when she reached the bottom and her feet collided with a wall at the bottom of the slide,” the complaint said. The injury occurred in the “run-out area” at the bottom of the slide. The lawsuit claimed the slides were designed with a “minimum operational water level” monitored by Carnival employees. On the day of Ward’s injuries, an employee stationed at the bottom of the slide allegedly “signaled to a second crew member at the top of the slide that it was safe for the next rider.” The second employee then “gave Ward the green light to go down,” per the complaint. However, the lawsuit argued that “at all relevant times, the water level and water pressure were below the minimum operation water level, which caused Ward to be propelled feet-first into a wall at the bottom of the slide instead of stopping," slowed down by the volume of water in the run-out area. Ward allegedly suffered severe injuries including “fractures in her right foot, left ankle sprains, permanent loss of mobility, strength, and range of motion in right foot and ankle, and chronic pain in her right foot and ankle.” The complaint accused the Carnival Corporation of multiple counts of negligence including negligent failure to warn of dangerous conditions, negligent design, installation and approval and negligent failure to train. Ward was seeking an unspecified amount in damages for costs incurred as a result of her bodily injuries, lost wages and court costs.
Cruise ships experienced massive IT system failures
A number of cruise ships of the Carnival Cruise Line experienced massive IT system failures over the weekend and into the morning of Feb 9, 2026, causing embarkation delays and onboard service disruptions across multiple ships. At least seven Carnival ships remained in port well past scheduled departure times on the evening of Feb 8. The 'Carnival Celebration', 'Carnival Pride', 'Carnival Sunshine', 'Carnival Venezia', 'Carnival Spirit', 'Carnival Liberty' and 'Carnival Panorama' were still docked in the night. The 'Carnival Celebration' scheduled to depart Miami at 3:30 p.m. for a seven-night Caribbean cruise, didn’t leave until approximately 1:00 a.m., more than eight hours late.
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