Passenger missing off Mallorca
A female passenger of the "Norwegian Epic" was missing on June 8, 2019, at 8.30 a.m. and could have fallen into the sea. The adult female was an American teenager. Her parents went to sleep around 1 a.m. while she was sitting on their balcony. When they awoke the next morning they couldn’t find her and alerted the ship’s crew, who supposedly confirmed with camera footage that she was last seen entering her cabin. The cruise ship turned around, and the captain asked all passengers to keep lookout. Two Maritime Rescue helicopters, a speed boat and an Air Rescue Service (SAR) aircraft started a search in waters north-northwest of Minorca. The Helimer 220 helicopters arrived from the Palma airport, and the "Salvamar Aldebaran" of Salvemento Marítimo as well as a rapid intervention boat based in Ciutadella, were informed the MRCC of the Balearic Islands. During the search, another alert was received by the sailboat "Lucky Bird", which was in a nearby position. The helicopter Helimer 220 was deployed to rescued the two sailors' of the yacht which had suffererd water ingress and transported them to Palma. Subsequently, the helicopter resumed the search for the passenger of the cruise ship along with another device of the MRCC base in Reus, an aircraft from Mallorca and the cruise ship. On June 9 the search for the South Korean girl was aborted. Northeast winds from 15-25 m.p.h. were near Palma with wave heights were between 5 and 10 feet near and north of Palma. The port call to Mallorca was canceled and the ship was scheduled to return to Barcelona on June 9. Spanish report with photos: https://www.20minutos.es/noticia/3664523/0/busqueda-pasajera-crucero-caido-mar-menorca/
Cruise ship sailing again, passengers offered refunds
The "Norwegian Epic" returned to sea on Feb 18. The gash on the port side could still be seen, but the ship was seaworthy. The next cruise has been cut short to five days. Norwegian Cruise was offering compensation to passengers, including partial and full refunds on the cruise.
Cruise ship damaged pier in San Juan
The "Norwegian Epic" suffered a failure of one of engines on Feb 11, 2019, during a Caribbean cruise which had started in Port Canaveral on Feb 9. It had to interrupt the cruise, cancel schduled stops at Tortola, British Virgin Islands, and St. Tjhomas, and headed for San Juan, Puerto Rico, at a reduced speed of 11 knots. Upon its arrival at San Juan in the morning of Feb 12, the ship allided with two mooring points of the at Pier 3 East during the mooring operation probably because the ship’s maneuverability was reduced by the engine issues. While the ship did not sustain serious damages but scratches and dents to its port side foreship, the pier sections were destroyed and the connecting gangways sunk. The cruise line was working closely with local authorities to assess the damage. The ship left San Juan again on Feb 14. Videos: https://youtu.be/6HG0ON4itu4 https://www.facebook.com/crucerospuertorico/videos/1206906362807117/Upload News