QUANTUM OF THE SEAS

General information

Course/Position

Latest news

Three passengers medevaced in New Caledonia

On Feb 19, 2025, three Australian passengers from the 'Quantum of the Seas' were medevaced to the Koutio Médipôle. The operation took place in two stages by the 'Dumbéa' of the Armed Forces in New Caledonia (FANC), coordinated by the Operational Center for Surveillance and Rescue (COSS). On the evening of Feb 18, the 'Quantum of the Seas' was approaching Noumea when the crew issued an alert on the health status of a first passenger. On Feb 19 at 8 a.m., the patrol boat intervened for his transfer to the health services ashore. As the cruise ship was preparing to leave the Caledonian lagoon, a new emergency call was made. The pilot on board the ship contacted the COSS to organize the evacuation of two other passengers requiring medical care. After a remote medical consultation with SAMU 988, the patrol boat set sail again. The passengers were picked up at around 10:30 a.m. and taken to Nouméa. The three passengers were then taken care of by the medical teams on site, befoe being transferred to the Médipôle.

Overbooked cruise ship left guests behind in Brisbane

A number of guests booked aboard the 'Quantum of the Seas' were denied boarding in Brisbane due to overbooked guarantee staterooms, and without available cabins, on Nov 28, 2023. The 8-night South Pacific cruise is a round-trip itinerary from Brisbane, calling on ports in New Caledonia and Vanuatu before returning to Brisbane on Decr 6. Several guests received unexpected letters at the cruise terminal, alerting them to the unusual situation. “We regret to inform you that currently we have been unable to allocate a stateroom number to your reservation.” There was no explanation as to why staterooms were unable to be allocated. The impacted guests were reported to have booked “GTY” or “guarantee” cabins. Those reservations are made without specific stateroom numbers, but are usually assigned a few days before departure.

Search for missing passenger suspended

The US Coast Guard suspended the active search for the missing passenger from the 'Quantum of the Seas' 500-miles south of Kailua Kona, Big Island on April 27.after reviewing all relevant information of the case and discussing it with the next of kin. JRCC Honolulu watchstanders had received a report from the cruise ship of a man overboard on April 25 at 11:03 p.m. The cruise ship remained on scene to search for approximately two hours before resuming course for the Big Island. A Coast Guard Air Station Barbers Point C-130 Hercules aircrew launched at 7:00 a.m. Wednesday and arrived on scene at approximately 9:00 a.m. to begin searching. The aircrew completed five searches over the course of six hours while on scene.