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Cruise ship sailing at redued speed after burning in transformer housing
For the past five weeks the 'Marella Discovery' has been sailing in south east Asia with half her propulsion out of action after the had ship suffered a localised burning within the transformer housing and was still awaiting repairs. The maximum speed has been cut from 24 knots to 16 knots so the ship cannot sail fast enough to reach all her planned ports of call in the Far East. Passengers booked in January have been told they will miss calls at the island of Koh Samui and the city of Malacca. They will also be spending an additional 31 hours longer at sea. Those leaving the ship at Langkawi were originally planning to be on the Malaysian holiday island from 8 a.m. to 10.40 p.m. They will now arrive at 6 p.m., shortly before sunset, and fly out at 4.15 a.m. TUI was refunding each passenger £250 regardless of the amount paid for the holiday. The company insisted that changed itinerary does not count as significant. If it had done, then the Package Travel Regulations would allow passengers to cancel for a full refund. TUI was now filling empty cabins by selling the cruises at almost half price. A trip on Jan 17 from Manchester, previously priced at £2,370, has been offered at £1,341. Abta, the travel association, also did not consider the changes to the itinerary of the cruise as significant and there has been no breach of its code of conduct. TUI was informing its affected customers and offering compensation, which was in line with what Abta would ask its members to do. If customers maintain there has indeed been significant changes in their individual case or that the compensation offered is not enough they are entitled to pursue this. Customers are advised to travel under protest if their trip is departing soon and to pursue it with Tui on their return. They are also advised to make Tui aware of this decision pre travel.” Some passengers were asking their credit card firms to refund the cost of the cruise on the grounds of breach of contract. The £250 compensation figure was decided by the travel firm’s board of directors. For passengers booked to travel in February, the compensation has been cut to £100 per person because by then TUI hoped to reinstate the call at Koh Samui.
Cruise ship saved 111 distressed migrants
The "Marella Discovery" took on board 111 migrants of the Peloponnes on July 20, 2019, after their boat got in distress 40 miles SW of the coast of Pylos while enroute to Italy in the morning. They were dropped off in Kalamta. They consisted of 68 men, 10 women, 29 underage boys and 4 underage girls. The two ship operators, 41 and 28, were arrested. y the Port Authorities of Kalamata, Pylos, Katakolo and Zakynthos from the Hellenic Coast Guard Research and Rescue Coordination Center for the existence of a ship with a significant number of foreigners in a difficult situation in the marine area west of Pylos. Under the coordination of the National Center for Research and Development (NCSR) four FRONTEX vessels, two patrol boats, one helicopter of the FRONTEX force and three other ships were involved in the SAR operation.
Crew member medevaced in Corfu
On June 21, 2019, the Corfu Port Authority was informed in the evening by the captain of the "Marella Discovery" that a 28-year-old sailor (ship's staff) was in need of immediate hospital care. The 28-year-old was taken by an ambulance of the EKAB to the General Hospital of Corfu.News schreiben