PRIDE OF AMERICA

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Technical issue in Hilo

The 'Pride of America' suffered a technical issue on April 16, 2024. Despite the efforts to maintain the original itinerary, the issue impacted ots departure from Hilo, Hawaii, leading to the cancellation of the scheduled visits to Kona, on April 17 and Nawiliwili, Kaua’i, on April 18. In collaboration with local experts work was on to resolve the issue. The 'Pride of America' finally left the port of Hilo on the morning of April 18, after three days docked. Before ending the current cruise in Honolulu on April 20, the vessel was set to make a shortened visit to Nawiliwili. Passengers will receive a $200 non-refundable onboard credit per stateroom, in addition to a Future Cruise Credit (FCC). The FCC will be equivalent to 20 percent of the paid fare for the current cruise and can be used towards any of Norwegian’s published itineraries scheduled through December 31, 2025. Pre-purchased excursions for the cancelled ports of call were also fully refunded.

Six crew members tested positive for coronavirus

Six crew members on the 'Pride of Americ' which was docked at Honolulu Harbor have tested positive for coronavirus, and two weenow hospitalizedre. There were 500 crew members onboard the vessel. Passengers haven’t been allowed on board since March 14. The state was coordinating with the cruise line and following CDC protocol to determine when healthy crew members can be allowed to leave the ship and return to their home state. The ship is scheduled to depart Hawaii later this month to enter dry dock.

Two injuries off Honolulu

Coast Guard Sector Honolulu investigators received reports of two injuries aboard the "Pride of America" on Feb 16, 2019. A crew member sustained a hand injury while cleaning equipment aboard the vessel, and a passenger sustained minor inquires in a fall on a stairwell. Both people received treatment aboard the ship which was underway from Honolulu to Hilo.